Because your convenience is our priority, we confirm every
order through our Customer Service team within 24HRS from placing it.

Any issue regarding your order, please refer to us on 01212226918 or whats app 01273300096 to serve you
better — or on Facebook pages.

We will be following the delivery and will contact you in
case your order was delayed or rejected within 3 days.

In case you have a problem with your order after receiving
it, please contact us on 01212226918 or whats app 01273300096  to take the appropriate action.

Please be advised that the official business days are from Saturday
to Thursday. Fridays, holidays, and public holidays are off for  shipping companies.

We process and ship all our orders 6 days a week, with the
exception of Fridays.

Our shipping timeline is 3–7 working days from order
confirmation.

You will receive an SMS from the shipping company with the
COD amount and the courier contact when the order is ready to be delivered to
you.

Cancelling your order

Please note that you can cancel the order within 48 hours.

In the event that you want to cancel your order, please
contact customer service on 01212226918 or whatsapp 01273300096

Returns are only valid when the reason of return is any of
the below:

*Receiving wrong item

*Defective item

*Used item

To be eligible for a return, your item must be unused,
unopened and in the same condition that you received it. It must also be in the
original packaging. To complete your return, we require a receipt or proof of
purchase.

Request a return through our customer service 01212226918 or
whats app 01273300096

Items will be validated for the return eligibility.

If eligible, your money will be refunded minus the shipping
fees.

For any inquiries about our returns policy, send us on
01212226918 or whatsapp 01273300096